It’s difficult to know how far to go when writing a scathing complaint about a superior. My apprenticeship to be an electrician requires that I complete so many hours of OJT over a period of four years. There were only a few month’s worth of OJT left incomplete when I graduated from the academic side of the program, and I was told that they had been granted and that I would be able to take the state test as soon as I was ready. Well it’s been awhile now and after repeated emails and calls I’ve only managed to receive a temporary work-alone card application and a lot of excuses for not being given the green light for the journeyman’s test. The organization, IEC, has been a headache from the beginning with substandard education and shoddy service from the office. It was only after I wrote a complaint and sent it- not only to the office in question but the regional and national boards- that I got a concise answer from them.
Their response is that I was never told my hours were granted, and that such an approval requires a written request from me for consideration. The person I spoke with-who will remain nameless-did indeed tell me that arrangements could be made for me to take the test, with no mention of any necessary action on my part save for telling her when I was ready. The documents could be produced on a monday, and I could conceivably test the following weekend. My guess, and this is only a guess in retrospect, is that the books were going to be “cooked” in my favor. No such admission could possibly be made given the audience I angrily collected. Only the straight policy from the apprenticeship standards would be quoted, and I had of course, been mistaken in recollection. I suppose we shouldn’t make sketchy promises and then neglect those whom we have an obligation to help with education-especially at $1000 a year.
So anyway, I’ve yet to respond to their position, and I don’t know what to do yet. I’ll let you know.
Chris